Terms and Conditions

a. to use the service in accordance with these terms and conditions as may be varied by VoiZar either by electronic, fax, written notice or by notice published in the national press from time to time.

b. not to contravene the Telecommunications Act or any relevant regulations or the provisions of any other applicable legislation or statutory instruments (including any amendments or modifications thereof) in the country of VoiZar's presence or in the country of its service offerings.

c. to indemnify VoiZar against all liabilities, claims, damages, losses and expenses arising from any breach of the customer's undertakings.


1 In the event that VoiZar service fails to operate and the customer diverts traffic to another carrier, VoiZar will not be responsible for that carrier's charges.

2 Neither party shall be liable to the other in contract, or otherwise for any loss of business, contracts, anticipated savings or profits or for any other indirect or consequential loss whatsoever for any possible reason hereof.

3 Disclosure of account details to persons other than the authorised employees of VoiZar is entirely at the customer's risk.

4 The customer shall be liable for all charges and fees arising from the use of the account whether authorised or unauthorised, unless such unauthorised use is solely attributable to an act or omission on the part of VoiZar.

5 VoiZar will use its reasonable endeavours to provide its service to the customer. VoiZar will not be held liable for any charges or damages to the customer should the customer be prevented from accessing VoiZar system.

6 Usage will be charged according to the the rates shown in the current VoiZar price list the customer receives from time to time. These rates can be subject to change with 1 day notice. VoiZar ratechange announcements will be sent by email to the customer's known email address. The email will be sent at least one day before the changes take place. VoiZar is not liable for damages resulting from emails which did not reach the customer for whatever reason. On demand of it's customers, VoiZar will authenticate any given IP address to connect to its server(s). If the given IP address is false or is not uniquely assigned to the customers account by his hosted tdm/voip switch provider, VoiZar will not be held liable.

7 Any credit on the customer's account which remains unused within 365 days from the date such credit is made to the account shall expire and will not be refundable.

8 The required minimum initial payment and top up amount is USD.$ 1,000 (or such other sum as may be specified from time to time).

9 Any refunds that are authorised will be refunded in the manner in which the payment was made, at the prevailing exchange rate deducting any applicable banking and accounting charges may be deemed by VoiZar. VoiZar reserves the right to use an alternative payment method where necessary. Any bonus or promotional credit entered on an account shall be non-refundable.

10 These terms and conditions also relate directly to other services VoiZar may offer.

11 VoiZar reserves the right to close an account with a customer for any reason, and subject to clauses 9 and 11. Where exceeding USD.$100 unused credit will be returned.

12 The Customer by continuing to use the service consents to VoiZar sharing customer information with any company affiliated to VoiZar as VoiZar considers necessary for the provision of the service.

13 VoiZar shall have the right to make enquiries as to the credit worthiness of the customer and the customer consents to the disclosure to VoiZar by such parties of information relevant for such purpose.

14 No VAT will be added to your VoIP credit purchases if you are a company outside of Canada. VAT will only be added to your VoIP credit purchases if you are a Canadian company. However, for coutries within EU region or other countries which have applicable VAT, such companies must provide a valid VAT number in order not to pay VAT.

15 The customer agrees that VoiZar records are conclusive evidence of the customer's use of the service and the charges payable. The customer accepts that use of the direct dial facility by any person making telephone calls from telephone number(s) nominated by the customer shall be deemed to be authorised by the customer and that the customer shall pay any charges arising from such use.

16 If any term or provision, or portion thereof, of this Agreement shall be invalid or unenforceable, to that extent it shall be deemed omitted or omitted to the extent necessary to render it valid and enforceable, the remainder of the Agreement shall remain unaffected and in full force and effect.

17 This Agreement represents the entire understanding between the parties in relation to the subject matter hereof and supersedes all other agreements made between the parties whether written or oral. No waiver of any provision of this Agreement shall be deemed to be a further or continuing waiver of any provision of this Agreement.

18 This Agreement may not be assigned in whole or part without the prior written consent of VoiZar. Such consent shall not be unreasonably withheld. VoiZar may assign this Agreement at any time.

19 The termination of this Agreement howsoever arising shall not affect such of the provisions hereof as are expressed to operate or have effect thereafter.

20 Continued use of VoiZar service constitutes acceptance of these terms and conditions.